![]() Though you can’t use the keyboard and mouse in Normal mode, you can use them in Safe Mode (See How to Enter Safe Mode). Method 2: Enter Safe Mode to delete the drivers Refer the methods in Case 2 to update the drivers. When the keyboard and mouse work properly, you can use them to update the ASMedia USB 3.0 eXtensible Host Controller drivers. After replugging, Windows will load the USB 3.0 drivers automatically. To make the keyboard and the mouse work again, unplug then plug them again. You can update the drivers anyway by following methods below. In this case, it is impossible to use them to download and install the new drivers. Your usb keyboard and mouse would stop working if the USB 3.0 drivers are missing or corrupted. ![]()
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