Promotional bundles: Game deals (e.g., buy 2, get 1 free in the bundled package) is refundable from 14 days of the transaction date, provided you have yet to download or stream the bundle.If you’ve downloaded and streamed your purchase, you’re ineligible for a refund unless, in this particular case, you have proof your product is faulty. Games and add-ons (includes full games, downloadable content, in-game consumables, and season passes): You have 14 days to request your refund from the date of purchase.So below, we've listed each content type and how the general refund process works. Categorizing your content and product typeĮvery refund type will have outlined specifications to determine if your product is applicable for a refund or not. You will immediately learn if your product is eligible for receiving a refund - that way you won't waste time by going through the rest of the process when your product is ineligible. Learning and familiarizing yourself with the policy and rules behind the refund is an important step. SCROLL TO CONTINUE WITH CONTENT PlayStation refund policy and rules
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